Delivery information
Contents:
Instructions for Processing Returns
Terms of Delivery and Payment
Shipping Charges
Shipping Outside of Germany
Items Not in Stock
Guarantee
Prices
Image Copyright
General Remarks
Instructions for Processing Returns
For return shipments within Germany and from Austria, use the Hermes parcel service.
Please use the following free procedures to return your shipments:
Take the goods to one of the more than 14,000 Hermes PaketShops. Your nearest Hermes PaketShop is listed on the return form provided with the goods.
In Germany, you can also entrust your return shipments to your Hermes courier.
Returns should be addressed to:
Askari Sport GmbH
Ludwig-Erhard-Str. 1
59348 Lüdinghausen
Germany
To ensure smooth processing, please follow the instructions below: Pack all items completely and, if possible, use the original packaging. Please do not label or write on the original carton; always leave our address label on the returns package. Fill out the return form and place it in the package. This will enable us to process all formalities for you quickly and smoothly.
If a messenger service or any other extraordinary means of shipping is used, we can under no circumstances pay any shipping rates higher than those charged by Hermes.
Terms of Delivery and Payment
Minimum order value within Germany: € 25,-.
For shipments within Germany, goods are dispatched ex warehouse at our risk using the Hermes parcel service.
We deliver within 5 business days after receiving your order. Please check the corresponding product page for possible exceptions. Dispatch depends on proper and timely delivery of goods to our own company; we cannot be held responsible for goods not being available. Indemnification is excluded except in the case of willful action or gross negligence on our part. We reserve the right to make partial deliveries or to combine several orders destined to the same address. If delivery is delayed, we will notify you immediately.
Your purchases can be paid for by cash on delivery (COD), credit card, sofort banking, advance bank transfer, Paypal, on account or direct debiting. We cannot be held liable for the loss of cash. We reserve the right to assess our customers' credit-worthiness. In order to cover credit risks, we must reserve the right to make fulfillment of your order dependent on advance bank transfer, payment by credit card, sofort banking, Paypal or COD depending on the results of our credit assessment.
In the case of payment by invoice (postpaid deliveries), you agree to pay the invoice amount within 14 days after receiving the merchandise.
The payment via credit card and direct debiting will be executed on goods issue.
Advance bank transfer:
Fill out the bank form with your customer reference number and transfer the amount stated in the invoice + postage and packaging charges + any surcharge for bulky goods to the following account:
Volksbank Lüdinghausen-Olfen
Account number: 272 006 06
Bank code number: 401 645 28
IBAN: DE13 4016 4528 0027 2006 06
BIC: GENODEM1LHN
Goods shall only be delivered in amounts typical for a normal household.
Shipping Charges
Free postage and packaging for orders of €150.00 and over.
Shipping charges in case of payment by credit card, direct debiting, sofort banking, on account, advance bank transfer, COD or Paypal: €5.95. Additional surcharge for COD: €3.60 + €2.00 fee charged by carrier upon delivery (Zahlkartengebühr).
If additional shipments are required, no charge shall be made for postage and packaging.
Surcharge for bulky goods: €7.95 (for packages longer than 1.20 m/approx. 3'11", regardless of order value).
A surcharge will be added for specially-marked items that must be sent via a forwarding agent due to bulkiness or weight.
Express delivery:
When you order online before 10.45 am Mo-Fri, your parcel will be delivered the next working day by Hermes Express. Orders after 10.45 am will be delivered the working day after tomorrow. This offer is only valid for orders within main land Germany and if goods are in stock. Not combinable with cash before delivery. Surcharge: 9.95 €.
Shipping Outside of Germany
The following conditions differ from the above and are applicable to shipments outside of Germany:
Austria:
Minimum order value: €30.00.
Methods of payment: COD, credit card, advance bank transfer, Paypal, sofort banking, on account or direct debiting.
Postage and packaging in case of payment by credit card, direct debiting, sofort banking, on account, advance bank transfer, COD or Paypal: €5.95, additional surcharge for COD: €3.60 + €3.50 transfer fee.
Free postage and packaging for orders of €150.00 and over.
Surcharge for bulky goods: €7.95 (for packages longer than 1.20 m/approx. 3'11", regardless of order value).
Advance bank transfer:
Fill out the bank form with your customer reference number and transfer the amount stated in the invoice + postage and packaging charges + any surcharge for bulky goods to the following account:
Raiffeisenverband Salzburg
Account number: 160 321 12
Bank code number: 350 00
IBAN: AT20 3500 0000 1603 2112
BIC: RVSAAT2S
Address all correspondence and any return shipments to:
Askari Sport GmbH
Paketfach Friedewald
4005 Linz
Austria
Phone (if calling within Austria): 01 - 3 10 06 20
Internet: www.askari-jagd.at
E-Mail: service@askari-jagd.at
Switzerland:
The invoice in CHF is calculated by converting the price in Euros directly to CHF at the current rate of exchange. No additional taxes or duties are charged.
Minimum order value: CHF60.00
Postage and packaging: CHF9.95
Payments may be paid for by credit card, on account or advance bank transfer.
Surcharge for bulky goods: CHF14.95 (for package lengths of 1.00 m/approx. 3'3" or more, regardless of order value)
Advance bank transfer:
Fill out the bank form with your customer reference number and transfer the amount stated in the invoice + postage and packaging charges + any surcharge for bulky goods to the following account:
Raiffeisenbank St. Gallen
Account Recipient: Askari Sport GmbH Lüdinghausen
IBAN: CH 55 8000 5000 0780 4870 1
BIC: RAIFCH22
If you are paying via cash deposit at “Die Post” please use the following account:
Post office checking account no. 90-788788-7 Raiffeisenbank St. Gallen
Reason for transfer: Konto Nr. 780487.01 and your customer no.
Address all correspondence and any return shipments to:
Askari Sport GmbH
c/o SPI Logistics
St. Jakobsstr. 200
CH-4089 Basel
Switzerland
Phone (if calling within Switzerland): 061 - 3 22 27 74
Fax: 061 - 3 22 27 75
Internet: www.askari-jagd.ch
E-Mail: service@askari-jagd.ch
Great Britain:
Invoices will be issued in £.
Minimum order value: £30.00.
Payments must be paid for by credit card.
Postage and packaging: £4.95.
Free postage and packaging for orders of £100.00 and over.
Returns are only possible after consulting with Askari, phone +44 - (0) 16 34 - 57 56 00.
Free return of shipments worth more than £26.00.
Minimum ordering age: 18 years.
For legal reasons, we cannot send any lead weights under 30 g (approx. 1 oz) to Great Britain.
Address all correspondence and any return shipments to:
Askari Sport GmbH
Ludwig-Erhard-Str. 1
59348 Lüdinghausen (Germany)
Phone: 01634 - 57 56 00
Fax: 01634- 57 84 81
Internet: www.askari-hunting.co.uk
E-Mail: service@askari-hunting.co.uk
Other Countries:
Minimum order value: €75.00.
Shipments can only be paid for by credit card or advance bank transfer.
Postage and packaging: €14.95.
Free postage and packaging for orders of €250.00 and over.
Surcharge for bulky goods: €20.00 (for package lengths of 1.00 m/approx. 3'3" or more, regardless of order value).
Items Not in Stock
If an article which has been ordered is not available, we reserve the right to send you a substitute article of comparable price and quality. If you do not wish to accept or keep said article, you may return it to us free of charge. If neither the article you ordered nor a substitute article is available, we shall have the right to refuse delivery. In this case, we shall inform you immediately that the requested article is not available for delivery.
Guarantee
We offer a special guarantee of up to 5 years on some items. Each of these items is marked accordingly. Claims made under this guarantee are valid without prejudice to statutory claims/rights.
Prices
Our prices include the Value Added Tax (VAT) prescribed by law. Please note that we can only offer you the stated prices if you place your order on the Internet, since such orders can be processed using less expensive distribution channels. The valid prices for catalog/mail- order and in-shop purchases are cited in the corresponding catalog or shop. All of our offers are subject to confirmation.
Image Copyright
All image copyrights are held by Askari Sport GmbH or its partners. Images may not be used without our express permission.
General Remarks
You may keep the free gift even if you execute your right of cancellation. Models and colors are subject to slight discrepancies. All items shown in our illustrations will be delivered without the decorations except where stated. No responsibility shall be assumed for mistakes or typographical errors.
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